Thank you for shopping at ScottyCashWoodworks.com. We are committed to delivering quality handcrafted wood products safely and efficiently.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Custom or personalized woodworking orders may require additional production time before shipment. Estimated production times will be communicated when applicable.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Times

Estimated delivery times:

• United States: 5–8 business days
• Canada: 7–15 business days
• United Kingdom: 7–15 business days
• Europe: 7–18 business days
• Australia & New Zealand: 10–20 business days
• Rest of the World: 10–25 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, customs clearance, or other unforeseen circumstances.

Shipping Costs

Shipping rates are calculated at checkout based on the destination, package size, and selected shipping method.

Free shipping promotions may be offered on qualifying orders from time to time.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please allow up to 72 hours for tracking updates to appear.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, or additional fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost or Delayed Shipments

If your order is delayed or appears lost in transit, please contact our support team.

We will work with the shipping carrier to investigate and assist in resolving the issue whenever possible.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and provide photographs of the product and packaging.

We will review the claim and provide an appropriate solution, including a replacement or refund if applicable.

Contact Information

Scotty Cash Woodworks

Address:
XX95+VH Hanahan, South Carolina, United States

Phone:
+1 (843) 637-6230

Email:
tranthimyhien102016@gmail.com

Website:
ScottyCashWoodworks.com

Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (EST)